Shipping and Returns
Free Store Collection on all orders is available.
FREE UK SHIPPING ON ALL ORDERS OVER £50
Standard UK post -
Orders under £12 - £3.99
Orders Under £50 - £4.99
We aim to despatch goods within 48 hours of receipt of order (except at weekends) arriving with you within 7 working days.
For International delivery please contact us for delivery charges before placing an order.
Returns and refunds
If you are not completely satisfied with your purchase then please return the item within 14 days of purchase in perfect condition for a full product refund or replacement.
If you would like to cancel your order at anytime prior to despatch please call us.
As the parcel and its contents are your responsibility until delivered, we recommend you send the goods to us by registered post. Please note we do not refund postage charges on returned goods.
Returns addressReturns department
The London Dog House
375 Helmsley PlaceLondonE8 3SB