COVID-19 Policy

Hello all, 

We just wanted to let you know what's going on at The London Doghouse to reduce the risk to ourselves and our customers in light of Covid-19. As you may know it has been proven that dogs can't contract the virus which is fantastic news but it doesn't reduce the risk all together.

We are taking extra precautions to disinfect doors, counters, the card machine and our working areas throughout the day. We have hand sanitiser in the shop and are using gloves where necessary. 

When dropping off your fur kid for grooming, please wait in the pet shop. The groomer will open the salon barn door and call your dog through (or if your dog will not come, we will show you where to attach the lead). We will then discuss over the door your grooming requirements. 

Our staff members either cycle or drive to work, so have little contact with people on public transport and if any show symptoms they will be sent home.

You may now find yourself working from home more. If you feel your dog needs a break and to keep them smelling fresh whilst indoors, we have extra spots for our wash and brushes. We can only have one customer in at any one time so please do bear with us until we get to you.

Our daycare service, London Doggies is still operating on a reduced service, offering full day care, half days, walks and now puppy playgroup. 

We are currently operating on a cashless payment basis for our pet store and grooming salon, so please make sure you have your physical card with you.

We hope all our customers are coping well in these unsettling times, should you need any further assistance or information, please feel free to contact us directly.

Warm Woofs!

The London Doghouse x